Service Quality Centre (SQC) was established in 1990 in Singapore, as a joint venture between Singapore Airlines and NPB (Now SPRING Singapore) and currently it is a member of Management Development Institute of Singapore (MDIS). From its inception, SQC has been carrying out its mission to assist organizations to succed in service, quality and innovations.

SQC Indonesia commenced in 1993 with the launch of its executive programmes at our dedicated Bootcamp facility in Cicurug, Sukabumi. it marked the beginning of our long-standing commitment to holistically develop people’s mindset, attidutes, skills, knowledges and corporate capabilities in building service culture.

For more than three decades, we have partnered with leading organizations across industries to facilitate holistic service systems-aligning leadership direction, people capability, operational discipline, and customer experience into one ochesive performance framework.

Rooted in heritage and quided by strategic foresight, we enable institutions not only to elevate standards but to sustain distinction in an increasingly competitive global landscape.